HARVEY TAXI
Support • Safety • Account Help
Support center
Help, safety information, and account support in one place.
Harvey Taxi provides access to rider support, driver support, account assistance, transportation-related help, and important policy pages so users can quickly find the information they need.
Contact Harvey Taxi
Start with Harvey Assistant for quick answers, or write to our support team. Staff reply by email.
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Email support
support@harveytaxiservice.com
Include the phone number on your account, and a ride ID if it's about a trip.
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Report a safety concern
Drug or alcohol use, unsafe driving, a refused service animal, or a car that didn't match.
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Emergency
If anyone is in danger, call 911 first.
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Delete your account
Request deletion of a rider or driver account.
Main Support Areas
What our support team can help with.
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Rider Support
Help with rider account access, onboarding status, and general ride-request questions.
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Driver Support
Help with driver onboarding, application review, and account access questions.
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Safety & Trust
Access safety resources, policy information, and general support guidance.
Frequently Used Pages
Quick access to common pages for riders and drivers.
Support Guidance
Good to know before you contact us.
- Riders may be required to complete account steps before ride access is approved.
- Drivers may be required to complete onboarding and approval before going live.
- Drivers use the Harvey Taxi Driver app for going online, ride requests, trips and earnings.
- Ride request functionality is available through the Harvey Taxi request flow.
- Payment access is provided through Harvey Taxi payment pages and related services.
For urgent safety matters, users should contact local emergency services when immediate help is needed.
Legal & Information Pages
Our policies and how we handle your information.