Rider safety

Zero-tolerance drug and alcohol policy

Harvey Taxi does not allow any driver to use drugs or alcohol, or to be under their influence, while signed in to the Harvey Taxi Driver app or giving a ride.

If anyone is in danger, call 911 now. If you think your driver is impaired, ask to end the ride as soon as it is safe to get out, then report it below.

What the policy covers

It applies from the moment a driver signs in to the app until they sign out, including while waiting for a request and during every ride.
Every driver must follow this policy whenever they drive with Harvey Taxi.
Riders can report a concern at any time during or after a ride, from this page or from the ride screen in the app.

What happens after you report

Harvey Taxi staff review every report. A person reads it; it is not handled automatically.
A driver reported under this policy may be removed from the app while the report is reviewed.
We may contact you for details. We use reports to keep riders and drivers safe.

Report a concern

Signed in? Your account is attached for you, and a report opened from a ride includes that ride. Not signed in? Add a phone number or email so we can follow up.

Last updated October 24, 2026.